Help Center

The Help Center is designed to help you use our online store and learn a little more about Venom Group International. You can browse the topics below for answers to some commonly asked questions and view our policies online.

Privacy and Security
Your Privacy
»	Details of Our Privacy Policy
»	Opt In Opt Out
Children's Policy
»	Our Children's Policy
Your Security
»	Questions about our Security Policies?
Contact Us
»	Email Us
»	Toll Free Number
»	Customer Feedback
»	How do I contact you?
Order Status
»	How do I cancel an order?
»	My order never arrived, what do I do?
»	How do I correct an error on my order?
»	How do I check the status of my order?
»	How do I order?
»	Is the ordering process secure?
»	What about shipping?
»	What guarantees do you have?
»	What payment methods do you accept?
»	Can I track my order online?
»	What about taxes?
»	How can I remove an item?
»	When will my order arrive?
»	How do I add items to my cart?
»	How do I check out?
Payment Options
»	What are my payment options?
»	Can I have multiple billing addresses?
»	When will my credit card be charged?
»	How will my charges appear on my card?
Registration
»	How do I update my personal information?
»	Can I place orders without registering?
»	What are the benefits of registration?
»	I forgot my password, what do I do?
Return Policies
»	How long will it take to process?
»	How do I return an item?
»	What are your general return policies?
Shipping Information
»	When will I receive my order?
»	How are shipping rates calculated?
»	What standard shipping do you offer?
»	What is a default shipping address?
»	Where will my package ship from?
»	When should I insure my package?
»	How do I change my shipping address?
»	What about insurance?
»	Do you ship internationally?
»	Can I expedite a shipment?
»	Can I have multiple shipping addresses?
Terms of Use
»	Copyright