Return Policies: How do I return an item for service?

Please refer to our Frequently Asked Questions before you decide to return your item(s) for service. This section has useful information and may answer your questions about your product(s).

To return an item for service please download the following form, fill it out and include with your item(s).
Service Request Form.pdf

*It is the customers responsibility to pay for shipping costs to return as item to Venom™.

Send your item(s) to the following address:

Venom Group International
14028 N. Ohio Street
Rathdrum, Idaho 83858

When preparing your item(s) for shipment, please use the following guidelines to assist us in expediting your repair and keeping your repair cost for you to a minimum.
• Include your return address, **We can NOT return ship to PO Boxes.**
• If you are sending loose items, please seal them in a bag to avoid loss. Make sure to secure all parts to prevent further damage.
• Ship your package “Insured” and ask for a “Delivery Confirmation” with a tracking number.
• Note on the shipping box # of items being shipped.

*Venom™ will not be responsible for lost or damaged packages.*

For quick shipping of packages under 3 lbs via USPS, please click on the link below:
www.usps.com/clicknship.