- Privacy and Security
- Your Privacy
- Children's Policy
- Your Security
- Terms of Use
- Venom Lifetime Battery Replacement Plan
- Frequently Asked Questions
- Contact Us
- Order Status
- How do I cancel an order?
- My order never arrived, what do I do?
- How do I correct an error on my order?
- How do I check the status of my order?
- How do I order?
- Is the ordering process secure?
- What about shipping?
- What guarantees do you have?
- What payment methods do you accept?
- Can I track my order online?
- What about taxes?
- How can I remove an item?
- When will my order arrive?
- How do I add items to my cart?
- How do I check out?
- Payment Options
- Registration
- Return Policies
- Shipping Information
- When will I receive my order?
- How are shipping rates calculated?
- What standard shipping do you offer?
- What is a default shipping address?
- Where will my package ship from?
- When should I insure my package?
- How do I change my shipping address?
- What about insurance?
- Do you ship internationally?
- Can I expedite a shipment?
- Can I have multiple shipping addresses?
- Product FAQs
- Airplanes
- Helicopters
- Venom Creeper
- GPV-1
- LiPO Batteries
- NiMH Batteries
- Pro-Charger
- Venom Speed Meter
Children's Policy
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Our Children's Policy
In compliance with federal statute (COPPA), we do not knowingly accept information from individuals who are 13 or under in age. Completion of forms on this site, or use of a credit card, is representation that you are over 13 years of age. No part of our web site is specifically designed to attract anyone under the age of 13. We understand the good that the internet can bring, but also are aware of its dangers. Whereas we feature many products that are for children of all ages, we market their sale to adults only and not to the children they are designed for. We will not publish the names of any child on our website or reference their address, email address or any other personal information.